Rightmove Help Centre
Go back to Rightmove.co.uk

Have a question about Rightmove?

What data do you hold on me for Rightmove Passport and why?

When you created a Rightmove Passport, we asked you to provide some basic personal information, such as your full name, date of birth, address history, nationality, email address and telephone number. We also asked you to complete your employment information (this includes your employment status and your employer contact details, if applicable), your annual income, and any additional finance that you may use to pay your rent. Please see our privacy notice for full details on which personal data we collect, why we do this and how we use it.

 

Additionally, we also asked exactly what type of property you were looking for. These property requirements can then be shared when contacting estate agents on Rightmove (we will never share any sensitive information with an estate agent, without your explicit consent).

 

The exact data we request from you and why is as follows:

Personal Information

Why?

Your property requirements: Rent budget, the type and size of property you are looking for, the number of people you are looking to move with, as well as whether you smoke, have pets and have children.

This information is shown to an agent when you send an email property enquiry from Rightmove. The agent will use this information to help understand whether the property you have enquired about meets your needs and requirements. It will also allow the agent to find other suitable properties that you might be interested in and contact you about these.

Annual Income

This information helps an estate agent, or landlord, understand how comfortably you can afford your proposed monthly rent on a property. We use your income and rent budget to calculate an affordability score which indicates how likely you will be able to afford your rent each month. The higher your affordability score, the more confident they will be that you can pay your rent each month. 

Additional Finances (such as savings and benefits)

We ask for details of any additional finances, such as savings, benefits or pension, so that the estate agent will know whether you will use anything other than a regular income to pay for your rent. If you don’t currently earn a regular income, it gives you the ability to prove to an estate agent that you have the finance available to pay rent.

Your job title, employer and employment status

Your employment status (i.e. full-time employed, part-time employed, not employed) gives estate agents an understanding of how your employment status could affect the rental process and helps them to determine whether any special arrangements may be needed. For example, they may ask you to arrange a guarantor, or require some finance upfront to secure your rental property.

Employer’s full address, telephone number and email

We'll request your employer information and contact details so that when you are ready to make an offer on a property, and an agent has access to your Rightmove Passport, they can contact your employer to confirm your income and job, which is one of the checks that they perform before renting a property to anyone.

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Can’t find what you’re looking for? We’re here to help. Get in touch