If after assessing your mortgage in principle application, Nationwide can’t help you at the moment, we will offer the option to speak to a mortgage broker. If you choose to do this, we will share your mortgage in principle application and reason Nationwide couldn’t help with your chosen broker so they can better assess your case. A mortgage advisor from the company will then call you to discuss your options, cover any questions you have, and look at other lenders who might be able to help instead. This initial consultation is free and it’s up to you if you choose to continue with their services, such as helping you apply for a new Mortgage in Principle or submitting your full mortgage application.